Privacy Policy

This Privacy Policy explains how PEMA Logistics collects, uses, stores, and protects information shared through this website and our communication channels.

1. Information We Collect

We may collect personal and service-related information such as your name, phone number, email address, city, pickup and delivery details, service type, property requirement, shipment information, and any message or requirement you share with us.

2. How We Use Information

We use this information to respond to your enquiry, arrange quotes, coordinate services, contact you for booking support, improve customer communication, and maintain service records for operational and support purposes.

3. Communication

By submitting your details through the website, you allow PEMA Logistics to contact you by phone, email, WhatsApp, or other appropriate communication methods regarding your enquiry, booking, service update, or support request.

4. Data Sharing

We do not sell your personal information to unrelated third parties. Information may be shared only when required for service coordination, operational support, legal compliance, or customer communication connected to your request.

5. Data Security

We take practical steps to protect submitted information from unauthorized access, misuse, or disclosure. However, no website or online system can guarantee absolute security in every situation.

6. Cookies and Website Usage

This website may use basic cookies, analytics tools, or technical website functions to improve browsing experience, understand page usage, and maintain website performance.

7. Third-Party Links

Some pages may contain links to third-party websites or services. We are not responsible for the privacy practices, terms, or content of external sites once you leave this website.

8. Policy Updates

PEMA Logistics may update this Privacy Policy when required for business, legal, or website changes. Updated terms will apply once published on this page.

9. Contact Information

If you have any privacy-related question, you may contact us using the details below:

Company Name: PEMA Logistics

Website: https://pemalogistics.in/

Email: info@pemagroup.in

Primary Phone: +91 9485544434

City: Mangal Colony Part 2, Gali No.3

State: Karnal

Postal Code: 800027

Address: Shop No.1, Sector-3, Mangal Colony Part 2, Gali No.3, Karnal, 800027